Privacy Policy

Understand how we collect, use, store, and protect your personal information with full transparency, strong security measures, and compliance with applicable privacy regulations.

Policy

CDL 360 Privacy Policy

Effective Date: March 13, 2026

Last Updated: June 10, 2026

Information We Collect

We may collect:

Name
Email address
Phone number
Company information
Driver information
Compliance records
Website usage information
IP addresses
Communication history

How We Use Information

We use information to:

Provide Services
Communicate with users
Process requests
Improve website and platform performance
Maintain compliance
Deliver SMS and email communications with consent

Information Sharing

We do not sell personal information. We may share information with service providers, hosting providers, payment processors, communication vendors, and legal or regulatory authorities when required.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent information will not be shared with any third parties.

Data Protection

We implement reasonable safeguards including secure hosting, access controls, encryption where appropriate, and vendor security requirements.

Cookies

Our website may use cookies for analytics, functionality, and performance improvements. Users may disable cookies through browser settings.

Data Retention

We retain information only as long as necessary to provide Services, meet legal obligations, resolve disputes, and enforce agreements.

Policy Updates

This Privacy Policy may be updated periodically. Continued use of Services constitutes acceptance of updates.

Disclaimer

CDL 360 provides compliance consulting and educational information. Information provided through our website, consultations, reports, audits, training materials, or communications is for informational purposes only. Citation defense, DataQ challenges, and related support are expert consulting and guidance based on FMCSR/DOT regulations — no guaranteed outcomes (e.g., score reductions, audit success, violation dismissals).

CDL 360 is not a law firm and does not provide legal advice. No attorney-client relationship is created.

Nothing contained within our Services guarantees:

DOT audit success
CSA score improvements
Citation dismissal
Regulatory outcomes
Business performance improvements

Users should seek qualified legal counsel for legal matters.

Refund and Cancellation Policy

Consulting Services

Due to the professional nature of consulting services, fees for completed work are generally non-refundable.

Subscription Services

Subscription services may be canceled at any time. Cancellation stops future billing but does not automatically generate refunds for prior billing periods.

Refund Requests

Refund requests are reviewed on a case-by-case basis. Approved refunds may be issued as account credits, partial refunds, or full refunds when appropriate.

Chargeback Policy

Users agree to contact CDL 360 before initiating a chargeback or payment dispute. Failure to do so may result in account suspension.

SMS and Email Communications Consent

By providing your phone number or email address, you consent to receive text messages and communications from CDL 360 regarding:

Consultation requests
Service updates
Compliance reminders
Safety alerts
Account notifications
Customer support
Marketing communications where permitted by law

By providing your phone number, you agree to receive recurring automated text messages from CDL 360 at the number provided. Consent is not a condition of purchase. Message & data rates may apply. Message frequency varies. Reply HELP for help. Reply STOP to cancel.

Opt-In Disclosure

By submitting your phone number on any form on our website, you are agreeing to receive text messages from CDL 360. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. Reply STOP to opt out. See our Privacy Policy for additional details.

SMS Consent

Consent is voluntary. Consent is not a condition of purchasing services or receiving any service.

Message Frequency

Message frequency varies based on account activity and service usage.

Message and Data Rates

Message and data rates may apply.

Opt-Out

To stop SMS messages, reply STOP. You will receive a one-time confirmation message and no further SMS messages will be sent. To stop marketing emails, use the unsubscribe link included in the email.

Help

Reply HELP for help. For additional assistance, contact:

Phone: 855-235-1845

Email: sales@cdl360.com

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

SMS Compliance Summary

By opting into SMS communications from CDL 360:

Consent is voluntary
Consent is not required for purchase
Message frequency varies
Message and data rates may apply
Reply STOP to unsubscribe
Reply HELP for assistance
Carriers are not liable for delayed or undelivered messages

Contact Information

CDL 360

900 Technology Way, Suite 301
Libertyville, Illinois 60048

Phone: 855-235-1845

Email: sales@cdl360.com

Website: https://cdl360.com