OUR APPROACH
How CDL360 Manages Your CSA Scores
We combine monthly data monitoring, active DataQ challenge filing, and violation pattern analysis to systematically reduce your BASIC scores and keep them there.
Monthly SMS Monitoring
We access your carrier’s SMS data every month, identify every new violation entry, and compare it against inspection reports before the challenge window closes.
DataQ Challenge Filing
Every inaccurate violation gets a professionally built DataQ challenge — complete documentation, correct regulatory citation, and tracked through to FMCSA resolution.
Driver-Level Violation Analysis
We identify which drivers are generating the most BASIC weight and provide your safety department with specific, actionable reports — not just raw data.
Violation Aging Calendar
We track the exact date each violation exits the 24-month scoring window, so you always know your score trajectory — and what to tell your insurance underwriter at renewal.
Our 5-Step CSA Management Process
1
Full Carrier Record Audit
We pull your complete SMS data and review every violation in your record across all 7 BASICs. Every entry is categorized: challengeable via DataQ, aging out on a specific date, or accurate and non-removable. This audit becomes your score reduction roadmap.
2
Priority DataQ Challenge Filing
We file DataQ challenges on the violations with the highest BASIC weight first — maximizing score impact per action. Each challenge is built with complete documentation, filed correctly on the first submission, and tracked against state agency response deadlines.
3
Monthly New Violation Review
Every month, we compare your updated SMS data against the previous month. New entries are identified within the 30-day optimal challenge window — while inspection reports are fresh, ELD data is accessible, and evidence is strongest.
4
Driver & Vehicle Pattern Reports
Monthly reports show you exactly which drivers, which vehicles, and which violation codes are generating the most BASIC score weight. This data drives your safety training priorities and equipment maintenance scheduling.
5
Insurance & Audit Score Support
We provide documented score trajectory reports for your insurance renewal negotiations and maintain a challenge activity record that demonstrates active safety management to FMCSA investigators during compliance reviews.
What Changes When Your Scores Drop
Fewer Roadside Inspections
Lower BASIC scores reduce your ISS priority rating at weigh stations and improve PrePass bypass rates.
Lower Insurance Premiums
Documented score improvement gives you a negotiating position at renewal that most carriers never have.
Better Shipper Access
Clean BASIC scores qualify your fleet for shipper programs and broker networks that screen carrier safety data.
Reduced Audit Risk
FMCSA prioritizes carriers with elevated BASICs for formal compliance reviews. Lower scores mean fewer investigations.
Find Out What's In Your Carrier Record
Get a free fleet safety assessment. We’ll audit your current BASIC scores, identify every challengeable violation, and give you a clear picture of how much your scores can drop.
