Introduction

CDL 360, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://cdl360.com/, submit forms, upload documents, or use our Services (CSA score management, DOT audits, driver training, cloud storage, etc.).

Information We Collect

We may collect:

• Name
• Email
• Phone number
• Ticket/case details
• Driver/fleet information
• Company information
• Usage data
• IP address
• Communication records

How Information Is Used

We use information to:

• Provide services
• Coordinate cases/audits
• Communicate with users
• Improve services
• Send SMS (with consent)
• Maintain compliance

Information Sharing

We do NOT sell personal data.

We may share with:

• SMS providers
• Hosting providers
• Payment processors
• Attorneys assisting cases

Mobile data is never shared for marketing purposes.

SMS consent data is never shared.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing purposes.

SMS opt-in data and consent will not be shared.

SMS Communications

If you consent you may receive:

• Support messages
• Case updates
• Notifications
• Reminders
• Recruiting messages
• Promotions (if consented)

Message frequency varies.

SMS Consent

Consent is voluntary.

Consent not required for purchase.

SMS Opt Out

Reply STOP to unsubscribe.

SMS Help

Reply HELP or contact:

855-235-1845

sales@cdl360.com

Message Fees

Message and data rates may apply.

Carrier Disclaimer

Carriers not liable for delays.

SMS Data Collection

We may collect:

• Phone numbers
• Message logs
• Opt-in status
• Opt-out status
• Communication preferences

Used only for communication purposes.

Data Protection

We use safeguards including:

• Secure hosting
• Access controls
• Vendor protections
• Encryption where appropriate

Third Party SMS Providers

SMS may be delivered via providers such as:

• Twilio
• RingCentral
• Similar platforms

Providers must protect your data.

Data Retention

We retain information as necessary to:

• Provide services
• Meet legal requirements
• Resolve disputes

Cookies

Website may use cookies for:

• Performance
• Analytics
• Functionality

Users may disable cookies in browsers.

Policy Updates

We may notify you by email.

You must maintain accurate contact info.

SMS Compliance Summary

By opting into SMS:

• Consent voluntary
• Frequency varies
• Fees possible
• STOP opt out
• HELP support
• Carrier not liable

Your Rights

You may request access, correction, or deletion of your personal information by emailing sales@cdl360.com. We may retain data when required by law.

Children

Our Services are not directed to individuals under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Website or Services after changes constitutes acceptance.

Contact Us

Email: sales@cdl360.comPhone: 855-235-1845 Address: 900 Technology Way, Suite 301, Libertyville, IL 60048

This Privacy Policy is governed by the laws of the State of Illinois.