Terms of Service

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CDL 360 Terms of Service

Last Updated: March 16, 2026

Welcome to CDL 360

CDL 360, LLC (“CDL 360,” “we,” “us,” or “our”) provides trucking safety and compliance solutions via https://cdl360.com/ (the “Website”) and Services, including CSA score optimization and management, DOT audit preparation/support (pre-audit, on-site/remote mock audits), citation defense guidance, driver safety training, secure cloud-based file storage, accident review, DataQ challenges, custom safety management plans (SMP), policy review, and Certified Director of Safety (C.D.S.) access.

By using the Website, requesting a consultation (phone 855-235-1845, email sales@cdl360.com, or form), or engaging Services, you agree to this Agreement. Do not use if you disagree.

1. Important Disclaimers

We are **not** a law firm and do not provide legal advice, representation, or establish an attorney-client relationship. Citation defense, DataQ challenges, and related support are expert consulting/guidance based on FMCSR/DOT regulations—no guaranteed outcomes (e.g., score reductions, audit success, violation dismissals).

2. Eligibility

You must be 18+ (or age of majority) and authorized to bind your fleet/company/entity.

3. License

Limited, non-exclusive, revocable license to use Services for legitimate compliance/safety purposes only. No reverse engineering, copying, or unauthorized access.

4. Term & Termination

Continues until terminated. You may cease use anytime. We may suspend/terminate with/without notice for violations, non-payment, or legal reasons.

5. Fees

Quoted during consultation. Secure processing; taxes extra. Disputes within 90 days (credits preferred; refunds case-by-case).

6. Your Responsibilities

Provide accurate/complete information. Comply with FMCSR/DOT regulations. Responsible for backups and account security.

7. Intellectual Property

We own Website/platform/marks. You own uploads (license granted for service delivery). Feedback ours.

8. Disclaimers & Limitation of Liability

“As is” — no warranties. Liability capped at fees paid in prior 12 months. No indirect/consequential damages.

9. Indemnification

You indemnify us against claims from misuse, inaccurate data, or violations.

10. Disputes

Governed by Illinois law. Binding AAA arbitration in Chicago, IL. No class actions/jury trials. Venue: Lake/Cook County, IL.

11. Notices

To you: email/phone. To us: sales@cdl360.com or 900 Technology Way, Suite 301, Libertyville, IL 60048.

12. SMS / Mobile Phone Usage Terms

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency varies per user. Message and data rates may apply. Text HELP for help. Text STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.

(If we use SMS for non-marketing purposes like consultation reminders or service alerts: By providing your number, you consent to receive autodialed/non-autodialed texts/calls for Services. Revoke by texting STOP or contacting us.)

13. Miscellaneous

Updates posted (continued use = acceptance). Severability. No agency/partnership.

Contact

855-235-1845 | sales@cdl360.com | https://cdl360.com/